Health authorities will conduct inspections on postnatal care centers nationwide every three years and release the findings to reduce complaints about unfair policies and inadequate staff at such facilities, among other issues.
The Health and Welfare Ministry said Saturday that a partial revision to enforcement regulations on the Mother and Child Health Act will take effect on June 23rd to this effect.
Under the altered rules, postpartum clinics must notify customers of not only the rates of their various services but also policies on refunds if customers were to suspend the program mid-way. The revision stipulates the centers to prominently display the information at the counter or reception area or in a publication.
It also allows the health ministry to commission an assessment of the centers to appraisal agencies such as the Planned Population Federation of Korea.
The care centers will be inspected every three years on various barometers such as the expertise and adequacy of the facility and workforce, the percentage of sickrooms for the baby and mother, management of service quality and links to other medical institutes. The findings will also be disclosed to the public.