South Korea’s top mobile messenger operator Kakao plans to expand online-to-offline business aggressively this year.
 
Industry experts said on Wednesday that Kakao will launch the service, tentatively named “Kakao Hair shop,” through its beauty solution company Hasys in the first half of this year.
 
The service is expected to facilitate establishment of online or mobile appointment systems and related applications through Hasys’s solutions. The service will likely provide assistance in conducting customer satisfaction surveys and market research.
 
With the service, customers may access information on numerous hair salons and compare prices based on the Kakao messenger platform.